Thank you for your trust in https://flowerg.com/. We are committed to protecting your personal privacy. This policy is designed to explain the practices of our flower shop, https://flowerg.com/ (referred to as "this flower shop" or "we"), regarding the collection, use, protection, retention, and transfer of personal data. We reserve the right to modify this Privacy Policy, and any updated versions will be posted on our website.
This flower shop (including our official website, https://flowerg.com/) respects the privacy of all individuals who provide us with personal data and complies with the provisions of the Personal Data (Privacy) Ordinance, Cap. 486 of the laws of the Hong Kong Special Administrative Region.
When you browse and use the https://flowerg.com/ website, we may collect the following personal data:
Automatically Collected Data: To analyze website traffic and usage, we automatically log your IP address, geographical location, browsing time, browser type, and pages visited. Some of this data is collected through Cookies. Cookies are small files stored in your computer's browser to provide a better online experience. Cookies collect anonymous, aggregated statistical data and do not include personal contact information such as your name, address, phone number, or email address. You can change your browser settings at any time to disable or manage cookies, but this may affect your access to certain website features. We may also use Web Beacons to monitor website performance, which helps us evaluate the effectiveness of our content and services.
Data You Voluntarily Provide: When you register as a member of https://flowerg.com/ or use our services, you may provide personal data through registration forms, including but not limited to your name, phone number, email address, address, and other information you voluntarily provide. If you are under 16, please obtain consent from your parent or guardian before providing any personal data.
We collect your personal data primarily for the following purposes:
To provide and operate our services, such as processing orders and responding to your inquiries and complaints.
For member management, including account updates and service renewals.
To send you service-related notifications.
With your consent, for direct marketing purposes.
For internal statistical surveys and analysis to improve our services and products.
If you apply for a job at https://flowerg.com/, the relevant data will be used for recruitment purposes.
To disclose to relevant government or regulatory authorities as required by law.
To provide our services, we may transfer or disclose your personal data to the following parties:
Our agents, suppliers, contractors, partners, or any other service providers to assist them in providing our services.
Our group companies, including holding companies, subsidiaries, and affiliates.
In legal proceedings, if necessary, to verify your identity or take legal action.
We have internal employee codes of conduct to ensure your personal data is protected and can only be accessed by authorized employees. All electronically stored personal data will be encrypted.
We will retain your personal data for the time necessary to fulfill the purposes for which it was collected. Once the data no longer has any direct or relevant use, we will delete or destroy it.
Direct Marketing: We will use your name, phone number, email address, and address to promote our products, events, and offers. We will not use your personal data for direct marketing unless we have obtained your explicit consent. You have the right to request that we stop using your personal data for direct marketing at any time.
Access and Correction: You have the right to inquire in writing whether we hold your personal data and to request a copy, correction, or deletion of such data. If you wish to exercise these rights, please contact our Data Protection Officer. We will process your request as soon as possible, within 40 days of receipt.