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Payment

How to Order and Payment Methods

 

1. How to Order We offer several convenient ways to place your order:

  • Online Ordering: Place your order directly on our website, https://flowerg.com/.

  • Phone Ordering: Call us at 9029 9787.

  • WhatsApp Ordering: Send a message to 9029 9787.

Order Confirmation After receiving your order, we will confirm it via phone, email, or WhatsApp on the same day. If you do not receive a confirmation within 24 hours, please contact us to check the status of your order.

2. Payment Methods We accept a variety of electronic and bank transfer payment options:

  • E-Payments:

    • PayMe (Phone: 9029 9787)

    • Alipay HK

    • WeChat Pay HK

    • Faster Payment System (FPS)

  • Bank Transfer:

    • Hang Seng Bank

      • Account No.: 789-627767-883

      • Account Name: J&P Company

    • HSBC

      • Account No.: 033-412115-838

      • Account Name: J&P Company

    • Bank of China

      • Account No.: 012-356-1-019343-5

      • Account Name: J&P Company

Transfer Instructions After completing a bank transfer, please send us the bank receipt, your name, and contact number via phone, email, or WhatsApp (9029 9787). This allows us to verify the payment and confirm your order.

3. Important Notes

  • Flowers and Packaging:

    • Due to seasonal availability, some flower types may be out of stock. In such cases, we will substitute them with flowers of equal or higher value.

    • The packaging paper, gift boxes, and baskets shown in all images are for reference only. If a specific item is out of stock, we will use the closest available alternative to maintain the overall aesthetic.

  • Delivery Policy:

    • Incorrect Address: Please ensure the delivery address you provide is accurate. We will not be responsible for any delivery failures caused by an incorrect address, and the order will be considered complete.

    • Recipient Unavailable: If the recipient is not at the specified location on the scheduled delivery date due to absence or other reasons, the order will be considered complete.

    • Recipient Refusal: If the recipient refuses to accept the product for personal reasons, the order will be considered complete. The product will be returned to our company, and the customer can retrieve it within 2 days.

These terms are in place to ensure a smooth transaction. If you have any questions, please feel free to contact us.